Front Desk Receptionist

AICA Orthopedics, P.C. • Athens, GA

3d

About The Position

AICA Orthopedics is hiring a full-time Medical Receptionist for its Athens, Georgia location, with cross-training as a Therapy Technician. This dual-role opportunity combines administrative front-desk work with clinical support and is described as offering career growth in healthcare. AICA states that it has served Georgia for more than 25 years, operates 21 locations, and has a team of more than 400 professionals specializing in injury recovery and orthopedic care.

The receptionist greets patients, schedules appointments, verifies insurance, processes payments, manages patient records using EMR systems, answers phones, and coordinates with the medical team. Through cross-training, the employee assists chiropractors with patient treatments, guides patients through therapeutic exercises, documents patient progress and responses, and maintains clean treatment areas.

The position offers a competitive salary based on experience, medical, dental, and vision benefits, a 401(k), structured advancement opportunities, a stable schedule, comprehensive training in both roles, and performance bonuses. The employer describes the position as a way to develop administrative and clinical skills and to help patients recover from injuries.

Requirements

• At least 2 years of recent medical front desk experience.
• Proficiency with EMR systems.
• High school diploma.
• Strong multitasking and problem-solving skills.
• Reliable transportation.

Nice To Haves

• Bilingual Spanish skills.
• Orthopedic or personal injury experience.
• Healthcare clinical support experience.

Responsibilities

• Greet patients and schedule appointments.
• Verify insurance and process payments.
• Manage patient records using EMR systems.
• Answer phones and coordinate with the medical team.
• Assist chiropractors with patient treatments after cross-training.
• Guide patients through therapeutic exercises.
• Document patient progress and responses.
• Maintain clean treatment areas.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Structured advancement opportunities.
• Stable schedule.
• Comprehensive training in both roles.
• Performance bonuses.
• Competitive salary based on experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED