Front Desk Receptionist

ALIGN ENT AND ALLERGY • East Norriton Township, PA

13d • Onsite

About The Position

Currently seeking a friendly and organized Medical Receptionist to join the team. The Medical Receptionist plays a crucial role in providing excellent customer service and ensuring the smooth operation of the practice. The role offers the opportunity to work in a supportive and collaborative environment where patient care is a top priority. Rotating between locations is required.

Requirements

• High school diploma or equivalent.
• Previous experience as a receptionist or in a customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in using computer systems and basic office software.
• Ability to handle a fast-paced environment and multiple tasks simultaneously.
• Empathy, compassion, and professionalism when dealing with patients and their families.
• Ability to work well as part of a team.
• Reliability and punctuality in attendance.
• Ability to rotate between locations.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Check in patients, verify their information, and accurately update electronic medical records.
• Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
• Schedule and confirm patient appointments, ensuring efficient time management.
• Assist patients in completing necessary forms and understanding office policies.
• Collect patient co-pays, process payments accurately, and maintain proper documentation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with medical staff to optimize patient flow and use of resources.

Benefits

• 401(k) after a year of service
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED