Front Desk Receptionist

Mid-America Orthopedics•Wichita, KS

About The Position

Front Desk Personnel and Receptionists greet patients and complete their intake and check-out. The successful applicant understands how to operate a computer, including EMR and scheduling systems, and represents Mid-America Orthopedics in a professional manner.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of experience working within an office setting.
  • 1–2 years of customer service experience.
  • Ability to operate a computer, phone, and other office equipment.
  • Excellent communication skills.
  • Basic understanding of Microsoft Outlook.
  • Entry-level ability to use the Microsoft Office platform.
  • Understanding of computer systems, including EMR and scheduling systems.

Responsibilities

  • Greet and welcome patients to the office.
  • Post payments to patient accounts.
  • Assist patients with paperwork and collection of medical history.
  • Communicate arrivals and departures with other departments.
  • Schedule diagnostic tests.
  • Schedule return encounters.
  • Keep the reception area free of trash and magazine tables organized.
  • Stock drinking cups for the waiting area.
  • Clock in and out for the scheduled shift as assigned.
  • Perform other duties as assigned.
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