Front Desk Receptionist

Erickson Senior Living • Highland Springs, TX

26d • Onsite

About The Position

Highland Springs by Erickson Senior Living is seeking a Front Desk Associate to serve as the first point of contact for residents, family members, candidates, visitors, and staff. The role helps create a warm and welcoming environment while responding to inquiries and concerns, handling emergency communications, maintaining resident information, and managing packages and mail.

Highland Springs is an 89-acre continuing care retirement community in North Dallas, Texas, and is part of Erickson Senior Living’s network of communities. The starting compensation is $16.00 per hour, commensurate with experience. The company describes opportunities for learning and growth, flexibility, and work-life balance.

Requirements

• Receptionist experience is required.
• Excellent verbal skills.
• Ability to multitask.

Responsibilities

• Greet and direct residents, visitors, and staff, and handle questions and concerns efficiently.
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians accurately and calmly as needed.
• Monitor emergency pull cords for Independent Living residents.
• Track the status of residents involved in a situation, such as whether they were transported to a hospital.
• Manage the resident list alphabetically and by apartment.
• Help maintain accurate census information, including hospitalizations and deaths, and keep an accurate list of residents who are away and returning.
• Log resident packages and notify residents when packages are ready for pickup.
• Ensure all mail is dispatched through U.S. Mail at the end of each day.
• Sort and distribute inter-office mail.

Benefits

• Medical, dental, and vision packages.
• Annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• PTO plans and company-paid volunteer hours for eligible team members, in accordance with applicable state law.
• 401(k) for team members age 18 and over, with a company 3% match.
• Onsite medical centers offering wellness visits and sick care for team members over age 18.
• 30% discount on food and drinks at onsite dining venues, plus discounted healthy-choice meal options.
• Growth opportunities as the company opens new communities and expands existing ones.
• Education assistance, certification reimbursement, and access to an online learning library with over 6,000 courses.
• Flexibility and work-life balance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed