Front Desk Receptionist

Boys and Girls Clubs of the Northtowns•Lockport, NY

About The Position

The Front Desk Receptionist greets visitors, answers the telephone, promotes organizational information, and supports the team. The position helps create a positive first and last impression for the organization and the families it serves. The schedule is Monday to Wednesday from 3:15 p.m. to 6:30 p.m. The employee works primarily indoors, with outdoor activities when weather permits, in a fast-paced environment with active children. The role requires frequent interaction and attention to children's needs. Physical demands include bending, stooping, kneeling, twisting, sitting, reaching, grasping, standing, hearing, speaking, finger dexterity, walking, running, lifting up to 30 pounds, pushing, pulling, and visual acuity. Reasonable accommodations may be made for individuals with disabilities.

Requirements

  • Commitment to professional development, including attending training and staff meetings.
  • Excellent organizational, interpersonal, oral, and written communication skills.
  • Ability to solve problems, troubleshoot, use reflective thinking, and work as a member of a dynamic team.
  • Competence in Microsoft Office Suite software.
  • Positive attitude.

Responsibilities

  • Check members and guests in and out.
  • Answer the telephone.
  • Promote organizational events.
  • Create flyers.
  • Collect payments and required paperwork.
  • Maintain records.
  • Perform light cleaning.
  • Fill in as a Youth Development Professional when needed.
  • Perform other duties as assigned.
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