Front Desk Receptionist

American Orthopedic Partn•Vineland, NJ

About The Position

We are seeking a qualified Front Desk Receptionist to join the Front Desk team. The role provides administrative and clerical support, prepares patient charts, manages patient check-in and check-out, and supports accurate documentation and insurance eligibility verification. The position requires travel to Cherry Hill, Deptford, Elmer, Mullica Hill - MOB, Mullica Hill - Tomlin, Sewell, Vineland, and West Deptford. The receptionist must be able to sit for prolonged periods and lift and carry up to 30 lbs. Other duties may be assigned by management.

Requirements

  • High school diploma.
  • Knowledge of medical insurance guidelines and requirements.
  • Knowledge of medical terminology.
  • Excellent verbal and communication skills.
  • Detail oriented.
  • Excellent time management skills.
  • Able to multitask.
  • Familiarity with EMR.
  • Able to sit for prolonged periods.
  • Able to lift and carry up to 30 lbs.
  • Able to travel to Cherry Hill, Deptford, Elmer, Mullica Hill - MOB, Mullica Hill - Tomlin, Sewell, Vineland, and West Deptford.

Nice To Haves

  • Medical office background experience preferred.

Responsibilities

  • Provide general administrative and clerical support, including preparing patient charts for office visits.
  • Manage patient check-in and check-out, ensuring necessary information is collected and documented accurately.
  • Ensure reports, referrals, and authorization requests are in the patient’s chart before office visits.
  • Obtain and upload patients’ driver’s licenses and insurance cards into their charts.
  • Accurately enter patient information into the computer.
  • Collect and document ROA’s, surgical deposits, and disability form fees in patient charts before services are rendered.
  • Verify patient eligibility for services to ensure coverage and minimize billing issues.
  • Scan and upload documents from the medical assistant folder into patient charts for comprehensive record-keeping.
  • Travel to all listed locations.
  • Perform other duties as assigned by management.
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