Front Desk Receptionist

Hampton Golf•Jacksonville, FL

19d•Onsite

About The Position

Deerwood Country Club is seeking a friendly, polished, and highly organized Front Desk Receptionist to provide a welcoming experience for members and guests. As a first point of contact, the Receptionist greets visitors, answers and directs calls, and coordinates front-desk activities. The role also provides administrative and organizational support to Club leadership and departments, assists with member communications, and helps promote events and maintain a professional, welcoming reception area. The position is hourly and nonexempt, with a stated schedule of Tuesday–Saturday, 9:00 AM–4:00 PM. The job description also lists working hours as according to shift assignment. Work takes place both indoors and outdoors. The role may involve exposure to sharp or rapidly moving equipment, sharp utensils, and harmful chemicals or solvents if safety procedures are not followed. The position requires moderate physical work, including frequent lifting of up to 20 pounds, and activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting, and grasping. Employees must also be able to sit for sustained periods. Ladder use above 8 feet and certain other elevated-area access are restricted under the stated safety procedures.

Requirements

Proven work experience as a Receptionist, Front Office Representative, or in a similar role.
Proficiency in Microsoft Office Suite.
Hands-on experience with office equipment such as fax machines and printers.
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Multitasking and time-management skills, with the ability to prioritize tasks.
Customer service attitude.
High school degree.
Ability to perform moderate physical work and frequently lift up to 20 pounds.
Ability to perform activities including bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting, and grasping, and to sit for a sustained amount of time.

Nice To Haves

Additional certification in Office Management.

Responsibilities

Represent the first point of contact and respond to or direct people accordingly.
Greet and welcome guests upon arrival and direct visitors to the appropriate person and office.
Answer, screen, and forward incoming phone calls.
Book dining reservations in the proper reservation system, such as Pacesetter or POS.
Keep the reception area tidy and presentable, with necessary stationery and materials.
Provide basic and accurate information in person, by phone, and by email.
Receive, sort, and distribute daily mail and deliveries.
Maintain office security by following safety procedures and controlling access through the reception desk.
Order office supplies and maintain an inventory of stock.
Update calendars and schedule meetings.
Perform clerical receptionist duties to support the administration office.
Assist with communication with residents.
Complete additional responsibilities assigned by management.
Provide administrative and organizational support to Club leadership and departments, including assistance with member communications and event promotion.