Front Desk Receptionist

Stonecrest Services LLC•Summerfiled, FL

About The Position

The Front Desk Receptionist welcomes residents, families, guests, and vendors to the community and helps ensure they feel welcomed, informed, and cared for. The role provides customer service and serves as a resource for residents and the team by answering calls, providing assistance and information, coordinating appointments and transportation, and managing daily front-desk responsibilities. This is a part-time position scheduled Thursday, Friday, and Saturday from 7:00 a.m. to 1:00 p.m. The receptionist opens and closes the front desk, handles communications and reservations, monitors the community call system, and supports the smooth operation of the community.

Requirements

  • High school graduate.
  • Ability to communicate efficiently in English using proper grammar and a pleasant manner.
  • Typing skills and experience with Microsoft Office software.
  • Ability to handle multiple routine tasks, follow specific instructions carefully, and complete work based on general instructions.

Responsibilities

  • Open and close the front desk and properly secure files, keys, and equipment in the office area.
  • Promptly and clearly communicate messages and materials directed to appropriate parties through the business office.
  • Accept and record payments, reservations, appointments, cancellations, and similar items as directed.
  • Confirm scheduled transportation and event registration with residents.
  • Receive people entering the community courteously and tactfully inform, guide, direct, or otherwise assist residents, visitors, staff, and vendors.
  • Monitor the community call system and promptly notify appropriate staff to respond.
  • Log and prepare incoming packages for timely, organized distribution to residents.
  • Schedule appointments and manage guest reservations.
  • Perform other duties as assigned.
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