Front Desk Receptionist

USPI • Nashville, TN

21d

About The Position

St. Thomas Surgery Center – Midtown is hiring a Front Desk Receptionist. The role supports same-day surgery patients by checking them in and preparing charts for patients scheduled for surgery the following day. The receptionist interacts with visitors, patients, family members, and physicians by phone and in person, and collects estimated patient liability as determined by the insurance verification clerk.

Requirements

• High school diploma or equivalent, or an equivalent combination of education and experience.
• One year or more of related experience and/or training, or an equivalent combination of education and experience.
• Excellent communication and negotiation skills, including the ability to effectively present information to patients, physicians, and other surgery center employees.
• Basic math skills.
• Excellent office etiquette.
• Knowledge of medical terminology.
• Knowledge of insurance plans.

Responsibilities

• Check in patients scheduled for same-day surgery.
• Prepare charts for patients scheduled for surgery the next day.
• Interact with visitors, patients, family members, and physicians by phone and in person.
• Collect estimated patient liability as determined by the insurance verification clerk.

Benefits

• Medical, dental, vision, and prescription coverage, subject to employment status.
• Life and AD&D coverage.
• Availability of short- and long-term disability.
• Flexible financial benefits, including FSAs and HSAs.
• 401(k) and access to retirement planning.
• Paid holidays and vacation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED