V102C - Front Desk Receptionist

Job Duck
•$1,015 - $1,100•Remote

About The Position

We are seeking a professional and customer-focused Bilingual Receptionist to serve as the first point of contact for clients, visitors, and callers. The ideal candidate is fluent in English and Spanish, possesses excellent communication skills, and can manage front desk operations in a fast-paced legal environment while maintaining a high level of professionalism and confidentiality.

Requirements

  • Previous experience in receptionist, customer service, front desk tasks, or administrative support roles.
  • Excellent verbal communication skills at a native level and active listening abilities.
  • Ability to manage high call volumes while maintaining professionalism.
  • Excellent time management and organizational skills.
  • Customer-focused mindset with attention to detail and confidentiality.
  • Fluency in English and Spanish.

Responsibilities

  • Schedule and confirm client consultations and attorney meetings.
  • Assist with client intake processes and collect necessary documentation.
  • Coordinate calendars and meeting schedules for attorneys and staff.
  • Communicate with clients regarding appointments, follow-ups, and requests.
  • Answer, screen, and route incoming phone calls in both English and Spanish.
  • Handle sensitive and confidential information with discretion.
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