Front Desk Receptionist

Serenity Mental Health Centers•Summerlin, NV

24d

About The Position

The Front Desk Receptionist is the first point of contact for visitors and guests, welcoming them and helping ensure they feel heard and supported. The role keeps front desk operations running smoothly by checking visitors in, answering calls, updating visitor information, assisting with forms, and responding to general questions. The receptionist also maintains a clean, calm, welcoming front area and uses scheduling software and office technology. This is a collaborative, service-focused role with a consistent schedule of three days per week, working 13-hour shifts. The employer provides training for candidates without industry-specific experience and describes opportunities for career growth and skill development. Employment is contingent on passing a criminal background check and drug screening.

Requirements

At least one year of experience in a fast-paced, service-oriented role.
High school diploma or GED.
Ability to multitask and stay organized in a busy environment.
Comfort using digital tools such as email, scheduling systems, and databases.
Calm energy, attention to detail, and a strong team spirit.
A strong sense of privacy and confidentiality, or willingness to learn.
Successful criminal background check and drug screening upon hire.

Responsibilities

Greet visitors and guests warmly and professionally.
Check visitors in and update and verify visitor information during each interaction.
Assist visitors with forms and answer general questions.
Build rapport with visitors by remembering their names, stories, and preferences.
Maintain a clean, calm, and welcoming front area.
Use scheduling software and office technology efficiently.
Help the team wherever needed.