Pet Resort Front Desk Receptionist

Morris Animal Inn, Inc. • Montville Township, NJ

3d • $17 - $19 • Onsite

About The Position

Morris Animal Inn is a family-owned luxury pet resort providing lodging, grooming, training, and daycare services for dogs and cats. The Front Desk Receptionist joins the Guest Services team at the Montville location and helps provide a welcoming, professional experience for clients and their pets. This is a full-time position of 35–40 hours per week on a rotating schedule, with shifts alternating between opening and closing. Weekday shifts may start as early as 6:30 AM or end as late as 7:30 PM; weekend shifts run from 7:30 AM to 4:30 PM. Weekend and holiday availability is required. Starting pay is $17.00 per hour, with higher pay available based on experience.

Requirements

• Prior work experience focused on engaging with and assisting customers with a high degree of friendliness and professionalism.
• Basic computer proficiency and comfort learning new software systems.
• High attention to detail and ability to thrive in a fast-paced, collaborative environment.
• Availability to work weekends and holiday periods.
• Genuine love of dogs, cats, and people.

Responsibilities

• Welcome clients and their pets warmly upon arrival.
• Respond promptly and professionally to phone calls, emails, and inquiries.
• Schedule and confirm appointments.
• Promote services and answer client questions knowledgeably.
• Maintain accurate client and pet records.
• Process invoices and collect payments.
• Manage pet check-in and check-out, including completing required paperwork.
• Keep the front desk and lobby clean and organized.
• Collaborate with other departments to support seamless, exceptional pet care.

Benefits

• Structured paths for growth and advancement.
• Employee discounts on services, including pet daycare.
• Employee Rewards & Recognition program.
• Medical, dental, and vision insurance for full-time employees.
• 401(k) for full-time employees.
• Paid vacation for full-time employees.
• Weekly pay.
• Bi-weekly schedules provided two weeks in advance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed