Front Desk Receptionist

Serenity Mental Health Centers • Richardson, TX

8d

About The Position

The Front Desk Receptionist is the first point of contact for visitors and guests, helping them feel welcome, heard, and supported. The role involves checking visitors in, updating and verifying their information, assisting with forms, answering general questions and calls, and maintaining a calm, clean, and welcoming front area. The receptionist uses scheduling software and office technology and contributes to a collaborative team by helping wherever needed. The employer is open to candidates without industry-specific experience and will teach role-specific duties.

Requirements

• At least 1 year of experience in a fast-paced, service-oriented role.
• High school diploma or GED.
• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfort using digital tools such as email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality, or willingness to learn.
• Successful criminal background check and drug screening upon hire.

Responsibilities

• Greet visitors and guests warmly and professionally.
• Update and verify visitor information during each interaction.
• Assist visitors with forms and answer general questions.
• Build rapport with visitors by remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office technology efficiently.
• Help with other tasks as needed as part of a collaborative team.

Benefits

• 10 paid time-off days, increasing to 15 after the first year.
• 10 paid holidays.
• Health, dental, and vision coverage, with the employer covering 90%.
• 401(k) plan.
• Rewards for referring people to the team.
• Career paths and skill-building opportunities.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED