Front Desk Receptionist

Serenity Mental Health Centers • Goodyear, AZ

4d

About The Position

The Front Desk Receptionist is the first point of contact for arriving visitors and guests. The role helps ensure smooth operations by checking people in, answering calls, and making visitors feel welcome, heard, and supported. The receptionist also assists with forms and general questions, maintains a calm and clean front area, and helps the team as needed. The employer provides training for role-specific tasks and welcomes applicants without specialized industry experience. A successful criminal background check and drug screening are required upon hire.

Requirements

• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfort using digital tools such as email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality, or willingness to learn.
• At least 1 year of experience in fast-paced, service-oriented roles.
• High school diploma or GED.
• Successful criminal background check and drug screening upon hire.

Responsibilities

• Greet visitors and guests warmly and professionally.
• Update and verify visitor information during every interaction.
• Assist visitors with forms and answer general questions.
• Build rapport with visitors by remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office technology efficiently.
• Help with other tasks as needed as part of a collaborative team.

Benefits

• 10 paid time-off days, increasing to 15 after the first year.
• 10 paid holidays.
• Health, dental, and vision coverage, with the employer covering 90%.
• 401(k) plan.
• Rewards for referring people to the team.
• Career paths and skill-building opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED