Front Desk Receptionist

Advanced Dermatology•Aurora, CO

4d•Onsite

About The Position

A busy and friendly dermatology practice is seeking an enthusiastic and dependable front desk receptionist. This hourly, full-time position is in the Aurora Front Office and reports to the Aurora Front Office Supervisor. The role supports patients and providers through front-office, scheduling, records, payment, and administrative work. Employees work 40 hours per week on rotating shifts Monday through Friday, with Saturday hours also listed. Travel to other office locations may be required. Duties and responsibilities may change with or without notice.

Requirements

High school diploma or GED.
Proficient verbal and written communication skills.
Reliable and able to work in a fast-paced, high-volume environment.
Excellent multitasking skills and flexibility.
Basic computer skills, including Microsoft Word and Excel; the posting lists 80 wpm.
Proficient written communication and basic math skills.
Knowledge of how to operate computers, phones, photocopiers, scanners, filing cabinets, and fax machines.
Compliant with HIPAA and OSHA.

Nice To Haves

Experience with electronic medical records (EMR), HIPAA, insurance, and referrals.
Spanish-speaking ability.

Responsibilities

Assist patients in a friendly and efficient manner.
Check patients in and out.
Perform data entry and verify and update patient demographic and insurance information.
Verify referrals and authorizations for services.
Answer calls using a multi-line phone system.
Process and log payments for copays, cosmetic procedures, and products.
Schedule appointments and procedures, including managing high-volume schedules for numerous providers.
Scan and attach a high volume of documents.
Manage medical records.
Process faxes and referrals.
Perform other administrative tasks as required.
Travel to other office locations as required.