Front Desk Receptionist 4pm - 8pm

Lehigh Acres Health and Rehabilitation Center•Lehigh Acres, FL

6d•Onsite

About The Position

Lehigh Acres Health and Rehabilitation Center is seeking a pleasant Front Desk Representative to handle receptionist and clerical duties at the main entrance. The receptionist serves as the first point of contact for visitors and helps create a positive first impression. The ideal candidate is friendly, perceptive, disciplined, and customer-oriented, and can respond to complaints and provide accurate information. The goal is to help guests and visitors feel comfortable and valued.

Requirements

Proven experience as a front desk representative, agent, or in a relevant position.
Familiarity with office machines such as fax machines and printers.
Knowledge of office management and basic bookkeeping.
Proficiency in spoken and written English.
Excellent knowledge of MS Office, especially Excel and Word.
Strong communication and people skills.
Good organizational and multitasking abilities.
Problem-solving skills.
Customer service orientation.
High school diploma.

Nice To Haves

Additional qualifications.

Responsibilities

Keep the front desk tidy and presentable, with necessary materials such as pens, forms, and paper.
Greet and welcome guests.
Answer questions and address complaints.
Answer incoming calls, redirect calls, or take messages.
Receive and distribute letters and packages.
Prepare outgoing mail, including drafting correspondence and securing parcels.
Check, sort, and forward emails.
Monitor office supplies and place orders when necessary.
Keep records and files up to date.
Take on other duties as assigned, such as travel arrangements and scheduling.