Front Desk Receptionist

Correct Vision, LLP • Aventura, FL

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About The Position

CorrectVision Laser Institute is seeking a friendly, organized, and detail-oriented Ophthalmic Receptionist to serve as the first point of contact for patients. The role provides exceptional customer service and supports the efficient operation of the front desk in a fast-paced ophthalmology practice. It requires strong communication skills, attention to detail, and the ability to multitask.

Requirements

• High school diploma or equivalent.
• Previous ophthalmic receptionist, front desk, or customer service experience.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Office and general computer applications.
• Ability to provide compassionate, patient-centered customer service.
• Strong attention to detail and accuracy in data entry.
• Ability to work independently and collaboratively in a team environment.

Nice To Haves

• 1–2 years of experience in an ophthalmology, optometry, or other medical office setting.
• Familiarity with ophthalmic terminology, procedures, and patient scheduling.
• Experience with electronic medical records (EMR/EHR) and practice management software.
• Knowledge of medical insurance verification, referrals, authorizations, and copayment collection.
• Experience working in a high-volume medical practice.

Responsibilities

• Greet patients and visitors professionally and warmly.
• Answer incoming phone calls, respond to patient inquiries, and direct calls appropriately.
• Schedule, confirm, and coordinate patient appointments, follow-up visits, and diagnostic testing.
• Register new patients and maintain accurate demographic, insurance, and medical information in the electronic medical records (EMR) system.
• Verify patient insurance eligibility, benefits, referrals, and authorizations as needed.
• Collect copayments, deductibles, and outstanding patient balances at the time of service.
• Manage patient check-in and check-out processes.
• Coordinate patient referrals and communicate with referring physicians and other healthcare providers.
• Assist with patient forms, medical records requests, and other administrative documentation.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Communicate with ophthalmologists, optometrists, technicians, and other clinical staff to support patient flow.
• Address patient concerns professionally and escalate issues when appropriate.
• Maintain a clean, organized, and professional reception area.
• Perform additional administrative duties as assigned.

Benefits

• 401(k) plan with a 3% company match.
• Comprehensive medical, dental, and life insurance.
• Two weeks of vacation per year, increasing to three weeks after 25 months of employment.
• Employee perks and discounts.
• Opportunities for professional growth and certification within the surgery suite.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED