Front Desk / Receptionist

IST Management Services • Boston, MA

6d • $22 - $23 • Onsite

About The Position

IST Management is seeking a Front Desk/Receptionist in Boston, Massachusetts. The role provides hospitality and reception services, general administrative support, and facilities coordination to foster a professional and pleasant working environment. The position involves customer service for internal and external clients and requires proficiency in Microsoft Word and Excel. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., for a 37.5-hour workweek. Hourly compensation is $22.00 to $23.00. IST Management describes opportunities for training, development, and potential advancement into management roles.

Requirements

• High school diploma or GED.
• Authorization to work for any employer in the United States.
• Proficiency in Microsoft Word and Excel; skills may be tested.
• Familiarity with Microsoft Teams.
• Prior hospitality or customer service experience.
• Excellent verbal and written communication skills.
• Ability to work independently or as part of a team and willingness to cross-train for other job functions.
• Ability to meet the employer's attendance policy.
• Ability to lift up to 50 pounds occasionally or as needed.
• Ability to walk and stand for extended periods.

Nice To Haves

• Prior experience in a reception or administrative role.

Responsibilities

• Provide professional and friendly customer service through verbal and written interactions with internal and external clients.
• Greet clients and visitors, create security badges, and direct phone calls to appropriate personnel.
• Manage conference rooms, including bookings, reception services, meeting setup and breakdown, and catering assistance.
• Perform mailroom services, shipping and receiving, and light facilities services, including vendor management.
• Follow business procedure guidelines and take direction from a supervisor.
• Participate in cross-training and maintain logs and reporting documentation with attention to detail.
• Adhere to safety procedures and perform other tasks as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Life insurance
• 401(k)
• Paid time off
• Pet insurance
• Bonus incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED