Front Desk Receptionist - Tempe

Mint Cannabis • Guadalupe, AZ

20d • Onsite

About The Position

The Front Desk Receptionist creates a positive first impression by providing exceptional customer service and ensuring guests are checked in accurately and in compliance with applicable requirements. The role supports day-to-day dispensary operations by verifying customer information, processing transactions, maintaining compliance with Arizona cannabis regulations, and helping keep the retail environment welcoming, organized, and professional. The work takes place in a fast-paced, guest-focused environment that can be loud, with staff expected to remain organized, professional, and adaptable while managing high guest volume.

Requirements

• Must be 21 years of age or older.
• Must possess or be able to obtain an Arizona Facility Agent Card.
• Strong computer skills, including experience with Point-of-Sale (POS) systems and Google Suite.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• At least one year of customer service or receptionist experience.
• Cash handling experience.

Responsibilities

• Welcome guests, verify identification and patient status, answer general questions, and create a positive first impression.
• Verify guest eligibility, report patient allotments using the POS system, and direct guests to the appropriate team member for assistance.
• Follow Arizona cannabis regulations and company policies while ensuring accurate patient verification and secure front desk operations.
• Process transactions using the POS system, accurately handle cash payments, and reconcile the cash drawer at the end of each shift.
• Maintain a clean, organized, and professional front desk and lobby.
• Support other departments as business needs require.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed