Front Desk Receptionist

Hunter Wellness Center•Warrensville Heights, OH
•Onsite

About The Position

Hunter Wellness Center is seeking a dependable, welcoming, proactive Front Desk Receptionist to help create a positive patient experience and keep office operations running smoothly. The role involves greeting and communicating with patients, scheduling appointments, supporting patient flow, handling paperwork and records, preparing treatment areas, and assisting the doctors and team with administrative needs. The ideal candidate is punctual, organized, professional, patient-focused, comfortable taking initiative during downtime, and receptive to learning and constructive feedback. The position is part-time, with consistent office hours Monday through Thursday. The office is closed on Fridays.

Requirements

  • At least 1 year of customer-facing work experience is preferred.
  • Strong verbal and written communication skills.
  • Comfort using computers, scheduling tools, email, and basic office systems.
  • Valid driver's license.
  • Available Monday through Thursday, 8:00 AM to 5:00 PM, with Tuesdays potentially extending until 6:00 PM.
  • Reliable and punctual, and ready to begin work at the scheduled start time.
  • Able to stay calm, organized, and professional in a busy office with shifting priorities.
  • Able to take initiative during downtime and work constructively with patients, doctors, and team members.
  • Maintains a neat, clean, and professional appearance.

Nice To Haves

  • Healthcare, chiropractic, wellness, or front desk experience is helpful but not required for the right candidate.

Responsibilities

  • Greet patients warmly and maintain a positive, professional front desk experience.
  • Schedule appointments and support smooth patient flow throughout the day.
  • Assist with patient communication as needed.
  • Process intake forms, patient paperwork, records, and basic office documentation accurately.
  • Prepare patient rooms and help keep treatment areas clean, organized, and ready for the doctors.
  • Communicate with doctors and team members to help the workday run smoothly.
  • Support office projects, organization, inventory, and other administrative tasks during slower periods.
  • Protect patient privacy and maintain professionalism with patient information.

Benefits

  • Chiropractic care benefits.
  • Elected 401(k) plan.
  • PTO (Personal Time Off).
  • Growth and leadership opportunities.
  • Office closed on Fridays, providing three-day weekends.
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