Front Desk Receptionist

Virtuous Wellness Center•Arnold, MD

10d

About The Position

The Front Desk Receptionist helps guests and visitors feel comfortable and valued while on the premises. The role welcomes patients, supports appointment scheduling and management, handles records and payments, and helps maintain therapy equipment and supplies. The position requires professional communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment under supervision.

Requirements

Outgoing personality.
High school diploma or equivalent.
Ability to follow directions under supervision.
Ability to multitask in a fast-paced environment while remaining detail-oriented.
Task-oriented approach.
Professional written, verbal, and nonverbal communication.
Attention to detail.
Excellent follow-up and follow-through on daily tasks.
Availability for day, evening, and weekend shifts.

Responsibilities

Meet and greet patients.
Enter computer data accurately and in detail.
Schedule patients for initial and follow-up visits according to insurance benefits and therapist recommendations.
Manage and maintain patient appointments while they are on caseload.
File, copy, print, and scan records.
Collect the cost of care for every patient.
Communicate with patients, therapists, teammates, physician offices, and insurance adjusters.
Clean and maintain therapy and exercise equipment.
Keep current with laundry and maintain an adequate stock of supplies.
Perform other duties as assigned.