Front Desk Receptionist

Rezolut•New Rochelle, NY

24d

About The Position

The Front Desk Receptionist provides administrative and clerical support to patients in a fast-paced, patient-focused radiology facility. The role greets and registers patients, handles phone calls, schedules appointments, makes referrals, and enters patient demographic and insurance information into medical records. The receptionist works with clinical and clerical staff and referring physician offices to support patient care and deliver exceptional customer service. The ideal teammate communicates well, pays close attention to detail, prioritizes tasks, acts with integrity and confidentiality, and is receptive to feedback and ongoing professional growth. The position works under general guidance with some expectation of autonomy.

Requirements

High school degree or equivalent.
Minimum of 1 year of prior medical receptionist experience.
Excellent verbal and written communication skills and strong attention to detail.
Ability to prioritize tasks and delegate them when appropriate.
Integrity, professionalism, and confidentiality.
Ability to work in a fast-paced, patient-focused environment with heavy call volume.
Commitment to quality patient care and exceptional customer service.
Willingness to apply direct feedback and continuously self-assess for personal and professional growth.

Responsibilities

Greet and register patients in a fast-paced radiology facility.
Answer, screen, and direct phone calls to staff courteously, taking messages as needed.
Schedule appointments and make referrals.
Submit patient demographics and insurance information into patients’ medical records.
Work as a team to assist clinical and clerical staff and referring physician offices as needed.
Deliver exceptional customer service.
Perform other related duties as assigned.