Front Desk Receptionist

Sea Mar Community Health Centers • Federal Way, WA

19d

About The Position

The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing excellent customer service and supporting daily front office operations. The role helps create a positive patient experience while supporting clinic flow and access to care. The work takes place in a fast-paced clinic environment with frequent patient interaction.

Requirements

• High school diploma or GED required.
• Strong communication, organization, and customer service skills.
• Ability to manage a multi-line phone system and basic office equipment.

Nice To Haves

• Previous medical or dental front office experience.
• Bilingual English/Spanish.

Responsibilities

• Greet patients, answer phones, and schedule appointments.
• Register patients and accurately enter demographic information.
• Collect patient payments and maintain accurate records.
• Assist patients with forms, services, and referrals to community resources.
• Support back-office staff in addressing clinical quality measure gaps.
• Maintain clean, organized front desk and patient waiting areas.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Prescription coverage.
• Life insurance.
• Long-term disability coverage.
• Employee Assistance Program (EAP).
• Paid time off starting at 24 days per year.
• 10 paid holidays.
• 401(k)/retirement options.
• Opportunity for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED