Front Desk Receptionist
About The Position
Sea Mar Community Health Centers is a community-based Federally Qualified Health Center founded in 1978 that provides comprehensive health, human, housing, educational, and cultural services to diverse communities, with a focus on serving Latinos in Washington State. The Front Desk Receptionist is the first point of contact for patients and visitors, providing customer service and supporting daily front-office operations. The role contributes to a positive patient experience and supports clinic flow and access to care. The clinic environment is fast-paced and involves frequent patient interaction. Sea Mar is a mandatory COVID-19 and flu vaccine organization.
Requirements
- High school diploma or GED.
- Strong communication, organization, and customer service skills.
- Ability to manage a multi-line phone system and basic office equipment.
Nice To Haves
- Previous medical or dental front-office experience.
- Bilingual English/Spanish.
Responsibilities
- Greet patients, answer phones, and schedule appointments.
- Register patients and accurately enter demographic information.
- Collect patient payments and maintain accurate records.
- Assist patients with forms, services, and referrals to community resources.
- Support back-office staff in addressing clinical quality measure gaps.
- Maintain a clean, organized front desk and patient waiting areas.
Benefits
- Medical coverage for eligible full-time employees working 30 hours or more.
- Dental coverage for eligible full-time employees working 30 hours or more.
- Vision coverage for eligible full-time employees working 30 hours or more.
- Prescription coverage for eligible full-time employees working 30 hours or more.
- Life insurance for eligible full-time employees working 30 hours or more.
- Long-term disability coverage for eligible full-time employees working 30 hours or more.
- Employee Assistance Program (EAP) for eligible full-time employees working 30 hours or more.
- Paid time off starting at 24 days per year.
- 10 paid holidays.
- 401(k)/retirement options.
- Opportunity for advancement.
- Opportunity to work in a culturally diverse environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
