Front Desk Receptionist

For Cats Only Veterinary Clinic•Quakertown, PA

About The Position

We are looking for a Front Desk Receptionist with outstanding communication and customer service skills who loves cats. The ideal candidate has prior front desk experience within a veterinary hospital, strong attention to detail, the ability to multitask in a very busy environment, and the ability to quickly learn and adapt to new software and digital tools. The role includes scheduling appointments, checking clients in and out of the hospital, processing payments, answering telephones, scanning and electronic filing, emailing or calling in prescriptions, educating clients, stocking pet food, and maintaining the appearance of the front desk and lobby. Scheduled hours vary and include shifts Monday through Friday and some Saturdays.

Requirements

  • Outstanding communication and customer service skills.
  • Prior front desk experience within a veterinary hospital.
  • Strong attention to detail.
  • Ability to multitask in a very busy environment.
  • Ability to quickly learn and adapt to new software and digital tools.

Nice To Haves

  • Loves cats.

Responsibilities

  • Schedule appointments.
  • Check clients in and out of the hospital.
  • Process payments.
  • Answer telephones.
  • Scan documents and perform electronic filing.
  • Email or call in prescriptions.
  • Provide client education.
  • Stock pet food.
  • Maintain the appearance of the front desk and lobby.

Benefits

  • Paid time off.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • SIMPLE IRA.
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