Front Desk Receptionist

AirSculpt•Dallas, TX
•$18 - $20

About The Position

The Front Desk Receptionist, also referred to as Patient Concierge, is a key link in AirSculpt’s relationships with new consultations and patients. The role requires connecting with people professionally and warmly to instill trust and confidence, ensuring patients and prospective patients receive top-quality attention and care, and partnering closely with staff to achieve operational goals. This is a full-time position requiring open availability, including Saturdays. AirSculpt is a next-generation body contouring treatment available exclusively at its offices. The minimally invasive procedure removes unwanted fat, tightens skin, and can transfer fat to enhance other areas. More than 75,000 cases have been performed across over 30 premium locations in the United States and Canada. Compensation is $18–$20 per hour based on experience. The role is also eligible for a monthly bonus incentive of up to $500. Full compensation packages are based on candidate experience and relevant licenses or certifications.

Requirements

  • At least 1 year of front desk or administrative support experience interfacing with clients, patients, or vendors.
  • Experience managing a high volume of calls, including directing calls, taking messages, and prioritizing incoming calls while handling incoming patients, vendors, or other tasks.
  • Professional demeanor and presentation.
  • Excellent verbal and written communication skills.
  • Strong computer skills, including proficiency with G-Suite Email, Calendar, Sheets, and Docs.
  • Impeccable organizational skills.
  • Demonstrated experience caring for customers or patients, preferably in a healthcare or service setting.
  • Ability to self-motivate while being a team player.
  • Full-time and weekend availability, including Saturday and Sunday.

Nice To Haves

  • Experience with scheduling tools such as My Aesthetics Pro.
  • Experience with patient charts and/or managing a complex filing system.
  • Bilingual ability in English and Spanish.

Responsibilities

  • Welcome patients to the practice and answer the phone promptly and professionally.
  • Manage the clinic schedule and patient appointments, and ensure check-in follows company policy.
  • Create, maintain, and file medical records.
  • Keep the practice and work areas clean and stocked, and inform management when stock is low.
  • Maintain a positive attitude and contribute to a quality work environment.
  • Assist in all areas of daily operation as requested by the Practice Manager.
  • Perform other tasks as assigned by management.

Benefits

  • Competitive choices for health, dental, and vision coverage.
  • Life insurance equal to 1x base salary.
  • Short-term and long-term disability coverage.
  • 401(k) and Roth IRA retirement plans.
  • Paid vacation and sick days.
  • Company holidays.
  • Monthly bonus incentive of up to $500.
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