Front Desk Receptionist

Rezolut•Chino Hills, CA
•Onsite

About The Position

Shin Imaging is seeking a full-time Front Desk Receptionist in Chino Hills. The role provides administrative and clerical support to patients in a fast-paced radiology facility. The receptionist works under general guidance with some autonomy and is expected to prioritize work, communicate effectively, maintain confidentiality, and deliver exceptional customer service and quality patient care.

Requirements

  • High school degree or equivalent.
  • At least 1 year of prior medical receptionist experience.
  • Excellent verbal and written communication skills.
  • Strong attention to detail.
  • Ability to prioritize tasks and delegate them when appropriate.
  • Acts with integrity, professionalism, and confidentiality.
  • Ability to work in a fast-paced, patient-focused environment with heavy call volume.
  • Commitment to quality patient care and exceptional customer service.
  • Self-directed learner who applies feedback and continually self-assesses.

Responsibilities

  • Greet and register patients in a fast-paced radiology facility.
  • Answer, screen, and direct phone calls courteously, taking messages as needed.
  • Schedule appointments and make referrals.
  • Enter patient demographic and insurance information into medical records.
  • Work with clinical and clerical staff and referring physician offices as needed.
  • Deliver exceptional customer service.
  • Perform other related duties as assigned.

Benefits

  • PTO for full-time employees.
  • Six observed holidays.
  • Medical, dental, vision, life, and other voluntary insurance.
  • 401(k) retirement plan.
  • Employee Assistance Program.
  • Rezolut Academy career pathways program.
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