Front Desk Receptionist

Serenity Mental Health Centers•Farmers Branch, TX

13d

About The Position

The Front Desk Receptionist is the first point of contact for visitors and guests, providing a welcoming and professional experience while helping the front area run smoothly. The role includes checking people in, answering calls, updating and verifying visitor information, assisting with forms, and answering general questions. The receptionist builds rapport with visitors, maintains a clean and calm front area, uses scheduling software and office technology, and supports the team wherever needed. The employer provides training for role-specific details and emphasizes dedication, a positive attitude, and a commitment to meaningful, service-oriented work. Employment requires successfully passing a criminal background check and drug screening upon hire.

Requirements

Bring calm energy, attention to detail, and a strong team spirit.
Be able to multitask and stay organized in a busy environment.
Be comfortable using digital tools such as email, scheduling systems, and databases.
Have a strong sense of privacy and confidentiality, or be willing to learn.
Have at least 1 year of experience in fast-paced, service-oriented roles.
Have a high school diploma or GED.
Successfully pass a criminal background check and drug screening upon hire.

Responsibilities

Greet visitors and guests warmly and professionally.
Update and verify visitor information with every interaction.
Assist visitors with forms and answer general questions.
Build rapport with visitors by remembering their names, stories, and preferences.
Maintain a clean, calm, and welcoming front area.
Use scheduling software and office technology efficiently.
Help the team wherever needed.