Front Desk Receptionist

AirSculpt • Birmingham, MI

6d • $18 - $20 • Onsite

About The Position

The Front Desk Receptionist (Patient Concierge) is a key link in AirSculpt’s relationships with new consultations and patients. The role requires connecting with people professionally and warmly to instill trust and confidence, and ensuring patients and prospective patients receive top-quality attention and care. The receptionist partners closely with staff members to achieve operational goals. This is a full-time position requiring open availability, including Saturdays.

Requirements

• At least 1 year of front desk or administrative support experience interfacing with clients, patients, or vendors.
• Experience with scheduling tools.
• Experience with patient charts and/or managing a complex filing system.
• Experience managing a high volume of calls, including directing calls, taking messages, and prioritizing incoming calls while handling patients, vendors, and other tasks.
• Professional demeanor and presentation.
• Excellent verbal and written communication skills.
• Strong computer skills, including proficiency with G-Suite Email, Calendar, Sheets, and Docs.
• Impeccable organizational skills.
• Demonstrated customer or patient care experience, preferably in a healthcare or service setting.
• Ability to self-motivate while being a team player.
• Full-time and weekend availability, including Saturday and Sunday.
• Ability to sit or stand intermittently for an 8–12-hour shift.
• Ability to push, pull, or lift up to 25 pounds.

Nice To Haves

• Experience with My Aesthetics Pro or similar scheduling tools.
• Bilingual in English and Spanish.

Responsibilities

• Welcome patients to the practice and answer the phone promptly and professionally.
• Manage the clinic schedule and patient appointments, ensuring check-in follows company policy.
• Create, maintain, and file medical records.
• Keep the practice and work areas clean and stocked, and inform management when stock is low.
• Maintain a positive attitude and contribute to a quality work environment.
• Assist in daily operations as requested by the Practice Manager.
• Perform other tasks assigned by management.

Benefits

• Health, dental, and vision coverage options.
• Life insurance equal to 1x base salary.
• Short-term and long-term disability coverage.
• 401(k) and Roth IRA.
• Paid vacation and sick days.
• Company holidays.
• Monthly bonus incentive of up to $500.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed