Front Desk Receptionist

Wettermark Keith • Birmingham, AL

6d • Onsite

About The Position

Wettermark Keith is seeking an experienced, highly professional, and personable Front Desk Receptionist to serve as the first point of contact for the firm. The receptionist helps create a positive first impression for clients, visitors, attorneys, and staff by providing exceptional customer service and maintaining a professional, welcoming front office. The role requires managing a multi-line telephone system, handling multiple priorities, and remaining organized and composed in a fast-paced setting. This is a full-time, in-person position in the firm’s Birmingham office. Compensation includes a competitive hourly salary commensurate with experience and benefits.

Requirements

• Previous experience as a receptionist, front desk coordinator, or administrative professional in a professional office environment.
• Demonstrated experience operating and managing a multi-line telephone system.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Professional appearance, demeanor, and telephone etiquette.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to exercise discretion and maintain confidentiality.
• Proficiency in Microsoft Office and general office technology.
• Reliable and punctual, with the ability to work independently and as part of a team.

Responsibilities

• Serve as the first point of contact for incoming visitors, clients, and guests, providing a professional and welcoming experience.
• Answer, screen, and direct incoming calls using a multi-line telephone system.
• Manage multiple incoming calls and ensure they are answered promptly and routed appropriately.
• Take accurate messages and deliver them to the appropriate individuals in a timely manner.
• Greet and assist arriving clients and visitors and notify the appropriate attorney or staff member.
• Maintain a professional and organized reception area.
• Assist with scheduling conference rooms and coordinating visitor appointments as needed.
• Receive incoming mail and deliveries.
• Provide general administrative and clerical support to office personnel as needed.
• Maintain confidentiality when handling client information and sensitive firm matters.
• Demonstrate professionalism, dependability, and a positive attitude in interactions.

Benefits

• Benefits are offered; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed