Front Desk Receptionist

CPP Careers•San Diego, CA

20d•Onsite

About The Position

The Front Desk Receptionist schedules client appointments, greets clients and patients, and maintains knowledge of the services offered. The role emphasizes exceptional patient care, clear communication, a friendly and outgoing demeanor, analytical and decision-making skills, multitasking, teamwork, and comfort using basic computer and software applications. This is a full-time, onsite position. The schedule is Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 8 a.m. to 3 p.m. Starting pay is $22 per hour.

Requirements

At least 2 years of experience in sales, customer service, or a hospitality setting.
Experience managing phone systems and scheduling in a medical office environment.
Excellent communication, organizational, and multitasking abilities.
Proficiency with computer systems and typing.
Ability to provide exceptional patient care, make decisions, and work well in a team.

Nice To Haves

Knowledge of medical terminology, cosmetic procedures, and skincare products.

Responsibilities

Greet and check in patients, providing a warm and professional welcome.
Collect patient information and enter it into the system.
Escort patients to exam rooms and ensure they are comfortable.
Maintain cleanliness and organization of exam rooms between appointments.
Process patient check-outs and collect required fees.
Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to appropriate staff.
Prepare patient charts and complete administrative tasks efficiently.
Keep the waiting area comfortable and tidy.
Maintain a thorough knowledge of the services offered.

Benefits

Health and dental benefits.
401(k) matching.
Free and discounted aesthetic services and products.
A collaborative, fun, drama-free, people-first workplace that values contributions to a positive culture.

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