Front Desk Receptionist

ACE Hardware•La Crosse, WI
•Onsite

About The Position

Ace Hardware’s Retail Support Center in La Crosse is hiring a full-time, second-shift Front Desk Receptionist to provide general administrative and clerical support. The receptionist greets visitors and staff, directs people to destinations in the warehouse or on the grounds, handles inquiries and telephone messages, communicates by email when appropriate, and supports the reception area’s day-to-day operations. The role works Sunday through Thursday, 2:30 p.m. to 11:00 p.m.; additional hours may be required based on business needs. Starting pay is $18.00 per hour plus a second-shift differential.

Requirements

  • Excellent verbal and written communication skills.
  • Strong computer and organizational skills, including previous experience with Microsoft Office products such as Outlook.
  • Previous experience with multi-line phone systems.
  • Demonstrated ability to consistently work without close supervision.

Responsibilities

  • Professionally greet visitors and staff and direct them to the correct destination in the warehouse or on the grounds.
  • Receive and distribute inquiries from the general public or internal customers.
  • Answer the telephone courteously and receive and relay messages appropriately.
  • Communicate via email when appropriate.
  • Stay informed about staff movements into and out of the warehouse.
  • Receive and sort warehouse mail and deliveries.
  • Maintain the warehouse visitor log book.
  • Distribute and collect warehouse facility badges as necessary.
  • Maintain a tidy front reception area.

Benefits

  • Weekly pay.
  • Paid time off programs, including vacation, paid sick time, and holiday pay.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability benefits.
  • Life insurance benefits for employees and dependents.
  • 401(k) retirement savings plan with matching and other company contributions, subject to eligibility.
  • Dock to Driver Program, including CDL license and training costs paid by Ace.
  • Long-term career opportunities.
  • Tuition reimbursement program.
  • Employee recognition program.
  • Merchandise discounts on top brands.
  • Employee Assistance Program, including access to therapist and lawyer visits and guidance on financial, eldercare, and childcare matters.
  • Adoption cost reimbursement.
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