Front Desk Receptionist/Optometric Technician
Optometric Management Group LLC•Cincinnati, OH
•$18 - $20
About The Position
We are seeking a friendly, organized, and customer-focused Front Desk Receptionist/Optometric Technician to join the team. This role supports front desk operations and optical sales while helping provide an excellent patient experience. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and is committed to outstanding service.
Requirements
- Strong customer service and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic computer skills and familiarity with office systems.
- Attention to detail and strong organizational skills.
- Professional appearance and positive attitude.
Nice To Haves
- Previous experience in a medical office or optical setting is preferred.
Responsibilities
- Greet and check in patients in a professional and welcoming manner.
- Answer phones, schedule appointments, and manage patient flow.
- Verify patient information and insurance, and collect payments.
- Maintain accurate patient records and documentation.
- Coordinate with clinical staff to ensure an efficient workflow.
- Prepare patients for examinations by obtaining medical history and performing preliminary testing.
- Assist the doctor during patient exams as needed.
- Clean, sanitize, and restock exam rooms between patients.
- Support front office operations as needed, including filing, faxing, scanning, and transcribing.
- Provide outstanding customer service and patient support.
- Ensure compliance with office procedures and healthcare standards.
Benefits
- 401(k) and company match
- Health, dental, and supplemental insurance
- Paid time off
- Employee discounts
- Holiday pay
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
