Front Desk Receptionist and Sales Coordinator

Jump! GymnasticsAustin, TX
Onsite

About The Position

This role combines current client experience and new enrollment sales. You will support existing families while confidently guiding new families through the enrollment process. We pride ourselves on teaching in a fun, positive atmosphere. It is important that both our students and employees are happy and love coming to Jump! So, if you are a positive, high-energy, reliable person with a passion for working with or around children, find a position that fits your talents and fill out an application! This is no ordinary job and Jump! is not ordinary company. We are an inclusive, safe place to work and build community. We offer coaching, teaching and camp counselor positions that work well with college schedules and we promote from within for director and manager roles.

Requirements

  • High school diploma or equivalent
  • Must be 18+
  • Ability to pass a background check
  • Ability to stand, walk, squat, and lift up to 25 lbs (50 lbs occasionally)
  • Ability to see and hear clearly up to 20 yards away

Nice To Haves

  • 2+ years of customer service, front desk, admin, or sales experience preferred
  • Comfortable with sales conversations and follow-up
  • Strong communication and organizational skills
  • Friendly, dependable, and team-oriented
  • Comfortable working with children and families
  • Proficient with Google Drive and CRM systems (or quick to learn)

Responsibilities

  • Greet and support current families with warmth and professionalism
  • Own the enrollment process from inquiry through registration
  • Respond to phone, email, and text inquiries promptly
  • Communicate program benefits and confidently close enrollments
  • Track leads, registrations, and follow-up in the CRM
  • Maintain a clean, organized, and welcoming lobby and office
  • Support events, Advancement Shows, and special programs
  • Assist with administrative tasks, billing support, and reports

Benefits

  • Bonus based on performance
  • Company parties
  • Opportunity for advancement
  • Training & development
  • 28 scheduled days off per year
  • Monthly team outings
  • Birthday and work anniversary celebrations
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