Front Desk & Reception

Emergency One•City of Poughkeepsie, NY

About The Position

Emergency One is seeking a front desk and reception employee to support its urgent care services in the Hudson Valley. The role includes welcoming patients, collecting and entering demographic and insurance information, processing payments, answering phones, scheduling, and handling records. On-the-job training is offered. The position is full-time, pays $17 per hour, and involves day, evening, and weekend hours.

Requirements

  • High school diploma or equivalent required.
  • Customer service skills, ability to multitask, attention to detail, and strong communication skills are encouraged.
  • Minimum of one year of clerical experience is preferred but not required; experience in a health care setting is preferred.
  • On-the-job training is offered.

Nice To Haves

  • One year of clerical experience, preferably in a health care setting.

Responsibilities

  • Greet patients and collect demographic and insurance information.
  • Enter demographic and insurance information into the computer system.
  • Collect payments and post them into the computer system.
  • Answer phones and schedule appointments.
  • File and scan documents.
  • Fax records as needed.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer contribution
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Group term life insurance
  • Generous paid time off
  • Closed on major holidays
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