DD4K - Sioux Falls - Front Desk Patient Coordinator
West Dakota Dental Partners•Sioux Falls, SD
About The Position
We are seeking a friendly, organized, and professional Front Desk Patient Coordinator to join our dental team. This role creates a welcoming patient experience while managing front office operations, scheduling, communication, and administrative support. The ideal candidate has strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. The position is full-time, Monday–Friday. Previous dental or medical front office experience is preferred, as is knowledge of dental insurance and scheduling software. Bilingual skills are a plus.
Requirements
- High school diploma or GED.
- Strong customer service and communication skills.
- Ability to multitask and stay organized in a busy environment.
- Basic computer and data entry skills.
- Professional appearance and positive attitude.
- Excellent interpersonal and communication skills.
- Strong attention to detail and accuracy.
- Dependable and punctual.
- Ability to remain calm and professional under pressure.
- Team-oriented mindset.
- Commitment to patient confidentiality and exceptional service.
Nice To Haves
- Previous dental or medical front office experience.
- Knowledge of dental insurance and scheduling software.
- Experience with dental practice management software.
- Bilingual skills.
- Experience handling insurance verification and patient collections.
Responsibilities
- Greet and check in patients in a warm and professional manner.
- Answer phone calls and respond to patient inquiries.
- Schedule, confirm, and manage patient appointments.
- Verify insurance eligibility and assist with benefit coordination.
- Collect patient information, consent forms, and payments.
- Maintain accurate patient records and update account information.
- Present treatment plans and discuss financial arrangements as needed.
- Coordinate patient flow and communicate effectively with clinical staff.
- Manage incoming and outgoing correspondence, including emails and text reminders.
- Maintain a clean, organized, and professional reception area.
- Support office operations and administrative tasks as assigned.
Benefits
- Competitive pay based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Continuing education and growth opportunities
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
