Front Desk Overnight Auditor

Marriott•Chandler, AZ

About The Position

The Front Desk Overnight Auditor serves as a Guest Experience Expert, helping create memorable and unique guest stays through a wide range of services throughout the guest journey. The role involves taking initiative, moving around the work area, processing operational needs, addressing guest requests, completing reports, and sharing information about the local area. The position is expected to make transactions feel like part of the guest experience. Success in the role requires creating a safe workplace; following company policies and procedures; maintaining confidentiality; protecting company assets; upholding quality standards; and maintaining a professional uniform, appearance, and communications. The work involves standing, sitting, or walking for extended periods and moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Other reasonable job duties may be requested.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Provide services that guide guests through their stay and contribute to a memorable experience.
  • Process operational needs, address guest requests, complete reports, and share highlights of the local area.
  • Create a safe workplace and follow company policies and procedures.
  • Maintain confidentiality, protect company assets, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communications.
  • Perform other reasonable job duties as requested.
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