Overnight Front Desk
About The Position
The Overnight Front Desk position is at the Best Western in Willmar, Minnesota. The role works an overnight shift from 11 p.m. to 7 a.m., for up to 32 hours, with Monday–Sunday flexibility required. The pay range is $16–$18 per hour. The front desk associate provides friendly, positive guest service, responds promptly and courteously to requests and complaints, and independently maintains accurate records of reservations, arrivals, departures, and payments. The role also monitors the property for safety and security, reports concerns, completes daily audit tasks and reports, and multitasks in a fast-paced environment. TPI Hospitality owns and operates more than 25 hotels and restaurants in Minnesota and Florida. The company describes its philosophy as serving guests, coworkers, and communities to create win-win outcomes, and highlights an empowering culture, professional growth, and advancement opportunities.
Requirements
- Flexibility to work Monday through Sunday.
Responsibilities
- Provide friendly, energetic, and positive interactions with guests.
- Handle guest requests and complaints promptly and courteously.
- Work independently while maintaining accurate records of reservations, arrivals, departures, and payments.
- Monitor the property for safety and security and report concerns as needed.
- Complete daily audit tasks and reports.
- Multitask in a fast-paced environment.
Benefits
- Medical and dental insurance.
- 401(k) with matching.
- Paid time off and holiday pay.
- Volunteer time off.
- Bereavement leave.
- School conference leave.
- Employee discounts.
- Tuition discount.
- Opportunities for advancement across the company's hotels and restaurants.
- A culture that fosters personal and professional growth.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
