Front Desk at Fitness Studio

IMA•Town of Smithtown, NY

12h•$17 - $20•Onsite

About The Position

MUV Fitness is a kickboxing and group fitness studio focused on building a strong community. Unlike large gyms, MUV Fitness fosters a family-like atmosphere where staff know members by name, their goals, and their personal journeys. This role is more than just administrative tasks; it's about being the welcoming face of the studio, setting the tone for members' workouts, and contributing to their continued engagement. The ideal candidate is someone who naturally connects with people, brings positive energy, and is passionate about health and wellness.

Requirements

No prior experience required; training will be provided.
Must be a natural people person who genuinely enjoys connecting with others.
Must be high energy and able to uplift the room's atmosphere.
Must be a smiler, conveying warmth upon a member's entry.
Must be detail-oriented and proactive in identifying and completing tasks.
Must be reliable and dependable.
Must be coachable, open to feedback, and committed to continuous improvement.
Must be passionate about health and wellness.
Must be a team player who supports colleagues.

Nice To Haves

Weekend availability is a plus.

Responsibilities

Welcome every member by name with a smile and genuine energy.
Assist members with class preparation, such as wrapping hands and carrying gear.
Manage trial appointments, confirm bookings, and prepare for new members.
Conduct outreach calls to leads and members who haven't visited recently, focusing on warmth rather than pressure.
Maintain the cleanliness, organization, and stock levels of the studio.
Support the team with pro shop sales, event promotion, and member communication.
Submit daily reports and track Key Performance Indicators (KPIs) per shift.