Front Desk Medical Receptionist

SB Clinical Practice Management•Town of Smithtown, NY

6d•$20 - $25•Onsite

About The Position

The Front Desk Medical Receptionist at Stony Brook Internists, UFPC assists with coordination of daily front-desk operations and other duties that support efficient workflow and patient care. The role handles patient check-in and check-out, scheduling, communications, and related administrative work while maintaining accurate client information and following HIPAA guidelines. The position is based in Commack, New York, and is scheduled Monday through Friday, 8:30 AM to 5:00 PM; evening and weekend coverage may be required as needed.

Requirements

High school diploma or GED.
Strong organizational and communication skills, both verbal and written.
Excellent typing skills and friendly telephone etiquette.

Nice To Haves

Graduate of an accredited Medical Office Administration program.
Six months of experience as a Medical Receptionist in a high-volume physician practice.
One year of clerical experience.
Proficiency with an EMR and a practice management system.

Responsibilities

Answer, screen, and route phone calls; take messages and ensure their proper delivery while maintaining courteous communication.
Assess calls for urgency and promptly refer urgent medical queries to a physician or nurse.
Maintain a clean and organized reception area.
Use the electronic medical record (EMR) and other systems for check-in and check-out, including verifying patient demographics and insurance, obtaining required signatures, and ensuring completion of visit paperwork.
Enter and scan patient data into the EMR.
Collect and process payments as needed.
Facilitate patient flow by notifying providers of arrivals, delays, and backlogs and communicating with staff and patients as necessary.
Schedule patient appointments and remind patients about required appointment documentation.
Schedule services and procedures as needed.
Obtain or retrieve required referrals, authorizations, and eligibility verifications.
Contact patients when physician schedules change or appointments need to be rescheduled.
Monitor office-supply inventory, place orders, or advise the office manager of needed items.
Follow HIPAA guidelines at all times.
Provide additional night and weekend coverage as needed.
Update and maintain the integrity of client information.
Perform other duties assigned by management.