Front Desk I

Target Hospitality•Arlington, TX

26d

About The Position

The Front Desk I is responsible for guest services and supporting management in the general operation of the assigned facility. The role handles guest check-ins, payments, guest records, and front desk correspondence. The position follows a rotation of six weeks on and two weeks off, or another schedule at management’s discretion based on business needs.

Requirements

At least 1 year of administrative experience or equivalent; remote camp or hotel/hospitality experience preferred.
Effective written and oral communication skills in English.
Experience and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to work in a team environment.
Ability to work effectively and efficiently with or without supervision.
Strong prioritization and time management skills.
Ability and willingness to travel and work long rotations away from home.
Must pass a background check and urinalysis.
Must provide own transportation to and from the facility.
Ability to hear and understand verbal instructions, safety alarms, and signals.
Ability to see without impairment for inspection purposes and read small text such as product warning labels.
Ability to work safely and navigate small, close quarters and congested areas.

Nice To Haves

First aid certification.
Administrative experience in a remote camp or the hotel/hospitality industry.

Responsibilities

Maintain a safety culture and follow company SOPs, JSAs, policies, and procedures.
Greet incoming guests and employees courteously and professionally.
Check in arrivals using designated systems.
Accept payments and process transactions.
Enter guest registration information, process reports, and use computer programs to collect and record information.
Complete filing and data entry as directed by the manager.
Answer incoming calls in a friendly and pleasant manner.
Receive, check, and redirect incoming faxes and electronic mail.
Prepare correspondence, packages, and mail for pickup in accordance with postal requirements.
Provide world-class customer service and exceed guest needs.
Attend safety meetings and participate in emergency response procedures.
Perform additional duties as assigned by a supervisor or manager.