Front Desk I

Target Hospitality•Montgomery, TX

26d

About The Position

The Front Desk I is responsible for guest services and supports management in the general operation of an assigned facility. The role handles guest check-ins, payments, guest records, and front desk correspondence while maintaining a safety-focused workplace and providing professional, welcoming service to guests and employees. The position follows a rotation of six weeks on and two weeks off, or another schedule determined by management based on business needs.

Requirements

At least one year of administrative experience or equivalent.
Ability to communicate effectively in spoken and written English.
Experience and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to work effectively as part of a team and with or without supervision.
Strong prioritization and time-management skills.
Ability and willingness to travel and work long rotations away from home.
Must pass a background check and urinalysis.
Must provide personal transportation to and from the facility.

Nice To Haves

Administrative experience in a remote camp or the hotel/hospitality industry.
First aid certification.

Responsibilities

Maintain a safety culture and follow company SOPs, JSAs, policies, and procedures.
Greet incoming guests and employees courteously and professionally.
Check in arrivals using designated systems.
Accept payments and process transactions.
Enter guest registration information, process reports, and use computer programs to collect and record information.
Complete filing and data entry as directed by the manager.
Answer incoming calls in a friendly and pleasant manner.
Receive, check, and redirect incoming faxes and electronic mail.
Prepare correspondence, packages, and mail for pickup in accordance with postal requirements.
Provide world-class customer service and meet guests’ needs.
Attend safety meetings and participate in emergency response procedures.
Perform additional duties as assigned by a supervisor or manager.