Front Desk Coordinator

HealthSource Chiropractic of Thousand Oaks • Thousand Oaks, CA

73d • $51,000 - $52,000

About The Position

The Front Desk Coordinator is a key member of a growing HealthSource Chiropractic clinic and serves as the first point of contact for patients. The role guides patients through their care journey, supports their commitment to treatment plans, and contributes to patient experience and clinic growth. It is a people-focused position involving communication, financial consultations, front-office operations, patient retention, and community outreach. The schedule is Monday through Friday, with limited Saturday community events four to six times per year. The role offers opportunities to advance to Lead Patient Care Coordinator or Office Manager.

Requirements

• 1–3 years of experience in customer service, a medical office, chiropractic, dental, or high-end retail or hospitality.
• Strong communication skills and confidence interacting with people.
• Comfort discussing finances and guiding decision-making conversations.
• Highly organized with strong attention to detail.
• Positive, energetic, and able to multitask in a fast-paced environment.
• Comfortable using scheduling systems and office tools.
• A team player who takes ownership and thrives on results.

Responsibilities

• Welcome patients with warmth, professionalism, and confidence.
• Answer phones, schedule appointments, and manage the daily flow of the clinic.
• Conduct financial consultations and present care plans to new patients.
• Help patients understand treatment options and commit to care.
• Support patient retention and visit-plan compliance.
• Handle payments, insurance verification, and collections accurately.
• Maintain a smooth, organized, and positive front-office environment.
• Support clinic marketing and community outreach efforts.

Benefits

• PTO and other benefits.
• Continuous clinical and business training.
• Company-paid CEUs.
• Company-paid malpractice insurance.
• 401(k).
• Performance-based bonus.
• Competitive salary.
• Health insurance.
• Opportunity for advancement.
• Paid time off.
• Training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed