Front Desk Coordinator
About The Position
The Front Desk Coordinator is a key part of the patient experience at Brush & Floss Dental Center, welcoming patients and helping create a lasting impression of the practice’s standard of care. The role includes front-desk and administrative duties, patient scheduling, record maintenance, payment collection, insurance eligibility verification, and responding to patient inquiries. The practice describes its environment as modern, supportive, and designed for patient comfort, with a focus on health over sales and no production-quota pressure. The listed hiring schedule is Monday 12:00 pm–8:00 pm, Tuesday 10:00 am–6:00 pm, Wednesday and Thursday 9:00 am–5:00 pm, Friday 7:30 am–5:00 pm, and Saturday 7:30 am–4:00 pm once per month. Benefits are available in full-time employment of 30 or more hours weekly; some benefits may also be available to part-time employees. The stated salary range is $24–$26 per hour.
Requirements
- Prior dental experience is required.
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
Responsibilities
- Warmly greet and welcome patients with a high level of concierge care.
- Answer phones promptly and respond to messages.
- Manage schedules by entering and confirming patient appointments.
- Enter new patient records and update ledgers using Denticon.
- Collect co-payments and verify PPO/FFS insurance eligibility.
- Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
Benefits
- Flexible health and vision insurance plans.
- 401(k) retirement plan with employer matching.
- Paid time off accruing up to three weeks, plus an annual self-care day.
- Heavily discounted in-house dental services for the employee and immediate family.
- Additional benefits and ongoing perks for team members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
