Front Desk Coordinator

Radias Health • Hector Township, MN

14d • $19 - $23 • Onsite

About The Position

RADIAS Health is seeking an engaging, customer-oriented Front Desk Coordinator to manage the main lobby and serve as the first point of contact for clients, professionals, and employees. The role focuses on creating a positive and welcoming experience through in-person and telephone interactions. The coordinator greets and checks in visitors, answers calls, schedules appointments, manages client records, and assists with administrative tasks. The position is fully onsite at 166 4th St E, Ste 200, Saint Paul, MN 55101, Monday through Friday, 7:45 a.m. to 4:00 p.m. The stated starting pay range is $19.00–$23.00+, with a $170 monthly office benefit package for parking/remote expenses, subject to change.

Requirements

• High school diploma or equivalent.
• Knowledge of office management, clerical work, and organization.
• Knowledge of Microsoft Office products.
• Ability to manage a multiline phone system.
• Excellent communication and interpersonal skills and strong attention to detail.

Nice To Haves

• Experience working in a mental health clinic or other mental health setting.

Responsibilities

• Greet and assist visitors, identify their needs, and promptly notify employees of their presence.
• Communicate messages, requests, and information to staff and supervisors by telephone, email, and/or text.
• Protect the privacy and confidentiality of individuals served and employees in the reception area.
• Maintain professionalism and appropriate boundaries, managing and de-escalating difficult situations with support from clinical staff as needed.
• Schedule appointments and make reminder calls for the Outpatient clinic as directed by clinic staff.
• Contribute to projects such as data entry, mailings, and document preparation.
• Handle incoming, outgoing, and interoffice mail and manage the postage meter.
• Complete paperwork, eligibility checks, and reports in a timely and organized manner.
• Open and close the reception area each day, including setting the phone system to the appropriate day/night mode.
• Keep the reception area presentable.
• Perform other duties as assigned.

Benefits

• $170 per month office benefit package for parking/remote expenses, subject to change
• Four weeks of accrued PTO during the first year of employment
• 12 paid holidays
• Medical, dental, vision, and life insurance
• Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA)
• Tuition reimbursement and student loan repayment assistance
• Dependent Care Account (DCA) with employer contribution
• Reimbursement for professional licensure fees
• Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
• 403(b) retirement plan with an employer percentage match
• Employer-paid short-term and long-term disability insurance
• Bereavement and paid parental leave
• Employee Assistance Program (EAP)
• Wellness program
• Discounts through ADP LifeSmart
• Pet insurance
• Mileage reimbursement
• Casual dress code

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED