Front Desk Coordinator

U.S. Oral Surgery Management•Pensacola, FL

About The Position

Northwest Florida Oral & Maxillofacial Surgery is seeking a dynamic and dedicated Front Desk Coordinator to join its oral surgery practice. The role supports patient care and practice efficiency by handling front-desk interactions, administrative tasks, and surgery coordination. The coordinator works closely with other professionals and adapts to a range of responsibilities as the practice’s needs evolve.

Requirements

  • High school completion or equivalent.
  • Administrative experience, with a track record of growth or improvement in previous positions.
  • Ability to multitask and work as a self-starter in a fast-paced environment.
  • Experience with customer service techniques.
  • Strong verbal and written communication skills.
  • Patient-centered attitude and ability to positively influence patients, coworkers, referring offices, and the practice.
  • Willingness to take on other duties and adapt to the evolving needs of the practice.

Nice To Haves

  • Previous oral surgery, dental, or medical experience.

Responsibilities

  • Answer phones, assist patients with scheduling appointments, and create patient accounts.
  • Check patients in, post payments, and convert treatment plans accurately and efficiently.
  • Assist with scheduling surgeries and ensure necessary preparations are made.
  • Work collaboratively with other professionals and handle administrative tasks.
  • Take on a wide range of responsibilities and adapt to other duties as assigned.
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