Front Desk Coordinator

U.S. Oral Surgery Management • Austin, TX

2d

About The Position

Austin Oral and Maxillofacial Surgery is seeking a dynamic and dedicated Front Desk Office Coordinator to join its oral surgery practice. The role supports exceptional patient care and practice efficiency in a team-oriented environment. The coordinator interacts with patients, handles administrative and payment tasks, and assists with surgery scheduling and preparation. The role also includes adapting to a range of responsibilities and contributing to the practice as its needs evolve.

The position is with Austin Oral and Maxillofacial Surgery, at locations in Austin and La Grange, Texas. The employer is part of US Oral Surgery Management (USOSM), an organization of oral and maxillofacial practices focused on teamwork, innovation, clinical excellence, and positive community impact. Duties and responsibilities may change, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High school diploma or equivalent.
• Administrative experience with a track record of growth or improvement in previous positions.
• Ability to multitask and work as a self-starter in a fast-paced environment.
• Experience with customer service techniques and commitment to providing a superior patient experience.
• Superior verbal and written communication skills.
• Willingness to take on other duties as assigned and adapt to evolving practice needs.
• Patient-centric attitude and ability to positively influence patients, coworkers, referring offices, and the practice.

Nice To Haves

• Previous oral surgery, dental, or medical experience is preferred.

Responsibilities

• Answer phones, assist patients with scheduling appointments, and create patient accounts.
• Check patients in, post payments, and convert treatment plans accurately and efficiently.
• Assist with scheduling surgeries and ensure necessary preparations are made.
• Collaborate with other professionals and handle administrative tasks as part of the team.
• Take on a range of responsibilities and adapt to the evolving needs of the practice.
• Serve patients and contribute to patient satisfaction and office efficiency.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED