Front Desk Coordinator

Dental365 • Brookline, MA

1d • Onsite

About The Position

Front Desk Coordinators champion the patient experience and help shape the lasting impression of the practice’s standard of care. The role is based at Brookline Smile Artists, 209 Harvard St Suite 402, Brookline, MA 02446; a parking pass for the building will be provided. The hiring schedule is Monday 9:00 a.m.–6:00 p.m., Tuesday and Wednesday 7:30 a.m.–5:00 p.m., Thursday 9:00 a.m.–6:00 p.m. every other week, and Friday 8:00 a.m.–1:00 p.m. The stated salary range is $24–$26 per hour.

The practice describes its environment as modern, technology-enabled, soothing, and focused on superior patient care and comfort. The team emphasizes health over sales and offers a warm, supportive culture without production quotas. Career growth is encouraged and supported. Benefits are available according to eligibility: all listed benefits are available to full-time employees working 30 or more hours weekly, and some are also available to part-time employees.

Requirements

• Prior dental experience is required.
• Provide a resume showing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and update ledgers accurately using Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Benefits

• Competitive salary offers; stated range is $24–$26 per hour.
• Flexible health and vision insurance plans.
• 401(k) retirement plan with employer matching.
• Paid time off accruing up to three weeks, plus an annual self-care day.
• Heavily discounted in-house dental services for the employee and immediate family.
• Additional fringe benefits and ongoing perks; details are not specified.
• A parking pass for the building will be provided.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed