Front Desk Coordinator

Dental365•Garden City, NY
•Onsite

About The Position

Dental365 is hiring a Front Desk Coordinator for its Esposito Dental practice in Garden City, New York. The coordinator champions the patient experience by providing concierge-level service and helping create a welcoming, supportive environment. The practice emphasizes patient care over sales and uses modern technology in a setting designed for patient comfort. The scheduled workdays are Monday, Wednesday, Thursday, Friday, and Saturday, with hours varying by day. The advertised salary range is $22–$26 per hour. Benefits vary by employment status; all listed benefits are available to employees working at least 30 hours per week, and some are also available to part-time employees.

Requirements

  • Prior dental experience is required.
  • Provide a resume demonstrating a consistent and stable employment history.
  • Exceptional organizational skills to manage multiple tasks efficiently.
  • Flexibility to adapt to varying schedules as required.
  • Strong interpersonal communication skills.

Responsibilities

  • Warmly greet and welcome patients, providing concierge-level care.
  • Answer phones promptly and respond to messages.
  • Manage schedules by entering and confirming patient appointments.
  • Enter new patient records and accurately update ledgers using Denticon.
  • Collect co-payments and verify PPO/FFS insurance eligibility.
  • Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
  • Assist with office duties as directed by the Practice Manager.

Benefits

  • Flexible health and vision insurance plans.
  • 401(k) retirement plan with employer matching.
  • Paid time off accruing up to three weeks, plus an annual self-care day.
  • Heavily discounted in-house dental services for the employee and immediate family.
  • Additional perks and fringe benefits.
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