Front Desk Coordinator
Life Long Dental Care•Colchester, CT
About The Position
The Front Desk Coordinator supports a dental practice focused on empathetic, patient-first care. The role handles front desk, clerical, appointment-scheduling, insurance, and financial tasks, helping patients understand dental procedures and services and feel supported throughout their visit. The position is part time, with hours generally Monday through Thursday, around 9:00 a.m. to 3:00 p.m.
Requirements
- High school diploma or equivalent.
- Dependability and skill in quality control when handling financial information.
- Knowledge of dental software and Microsoft Office programs, and ability to learn new programs as needed.
Nice To Haves
- Associate's degree.
- 1–5 years of customer service, insurance, or dental experience.
Responsibilities
- Handle financial information carefully, perform insurance verification, and prepare end-of-day reports.
- Perform clerical tasks, including sorting, opening, and distributing mail, scanning, and photocopying.
- Answer phone calls and provide information to callers.
- Greet visitors and patients.
- Schedule, verify, and confirm patient appointments.
- Explain procedures and services to patients using dental knowledge.
- Present financial policies and arrangements to patients, collect co-payments, and verify insurance coverage as appropriate.
- Track appointments affected by no-shows, cancellations, and late arrivals.
Benefits
- Health, dental, and vision insurance for full-time employees.
- Healthcare Spending Account.
- Paid Time Off.
- 401(k).
- Voluntary life and disability insurance.
- Employee Assistance Program.
- Referral Program.
- Employee Discount Program.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
